About this feedback. Every quote on this page is genuine and reproduced verbatim from a Google review or an email to the clinic, with permission where required. Identifying details are limited to protect patient privacy. Nothing is edited, composite or invented.
Independent public reviews left by patients and parents. You can read these in full, and every other review, in the live Google feed further down this page.
"Having spoke to other companies, it felt very much like they were simply seeking for me to book a re-assessment and then chasing me up like it was more of a commercial thing rather than caring about my mental health."
"NeuroFX felt genuinely caring rather than commercial. I felt comfortable being open from the start, and left with real clarity about my condition and next steps... This is a family run organisation that genuinely cares about their patients and want to make a difference to people's lives, I genuinely couldn't recommend them enough"Ben S
"I have never felt rushed during any appointment, and she has even kindly moved follow-ups forward when I needed extra support."
"Throughout the entire process, I have felt truly understood – something I don't often experience."Kim S
"The whole process was smooth and straightforward from start to finish."
"Tina was absolutely brilliant with my son – warm, patient, and engaging – and she made him feel completely at ease."
"She was also incredibly validating and understanding of both his and my feelings throughout the assessment."Meghan M
"Having not been listened to previously by health visitors, meeting Tina felt like I'd won the lottery!"
"From initial enquiry... Paul is an extremely great communicator, answering all my questions with ease, explaining how each step was to be handled, completely putting my mind at rest."
"The assessment itself: Tina provides a wonderfully warm welcome, making sure the child is priority, happy and almost in control, from the very start to the end."Zoe C
"We are so happy we travelled the 3 hours, it was well worth the journey."
"Not at any point did we feel this was about money, it was just about the child and what was best for them and how they could help."
"Tina was just amazing with our son... she was patient with him and allowed him time to think and answer questions without any judgement or pressure."Carmen W · travelled from Manchester
"Although the assessments are around 2/3 hours long, I didn't feel intimidated or pressured. It was an extremely relaxed and content experience."
"My son... felt comfortable enough to be himself which was amazing to see."
"Tina's communication throughout has been incredible... I don't think I've had to wait more than 24 hours for a response."Sophie A
Not every patient feels able to leave a public review, but we receive many lovely emails too. These are shared with permission, attributed by initials.
"It was a great pleasure to meet you. I can honestly say that Sarah and myself both were positively overwhelmed with your approach and Sarah told me when we went out that she finally could let all out and was understood. I can't find words to describe how fantastic you are, I am so glad that we found you."KT
"Thank you so much for your time yesterday, it is the first time I feel supported and that there is light at the end of the tunnel, I cannot thank you enough."KO
"Thank you very much for this, as well as your care, attention and professionalism with the assessment. It was probably the best experience in a medical setting I've ever had (and I've had a few!). Feeling understood, validated and 'seen' by a medical professional is a rare and lovely feeling"LE
Straight from Google: live, unedited and updated automatically.
If your experience could help someone else take their first step, we would be glad to hear from you. Tell us what you are happy for us to publish and how you would like to be attributed. Nothing goes up without your sign-off.
info@neurofx.co.ukBook direct, send a referral, or call the clinic during office hours. We come back to every referral within one working day. No pressure, no obligation.
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